CUSTOMER TRADING AGREEMENT
This agreement and any relevant documents (Terms and Conditions of Trading Benefits, Beneficial Owner Declaration, Risk Disclosure) constitute the Customer Trading Agreement (collectively referred to as the "Agreement").
BETWEEN
Veetta Fx Global Limited (hereinafter the "Company"), a company registered under the laws of the Republic of the Marshall Islands with registration number 112793 and having its registered office at Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960, operating under the trade name FINTIXTRADE (www.fintixtrade.com) (hereinafter referred to interchangeably as "Company," "we," "us," or "our").
AND
Any End User (the “Client”).
Each individually, a "Party," and collectively, the "Parties."
By signing this Agreement, the Client declares that they have read, understood, and accepted the information under the title "Terms and Conditions of Trading Benefits," which forms part of this Agreement and is available on the FINTIXTRADE website (hereinafter the "Website").
WHEREAS FINTIXTRADE provides investment services through a trading platform (the “Trading Platform”) that includes Contracts for Difference (CFDs), spot and forward foreign exchange contracts, foreign exchange swaps, and other services that FINTIXTRADE may offer from time to time (the “Services”).
WHEREAS the Client wishes to open an account with FINTIXTRADE to use the Trading Platform and engage in investment transactions with FINTIXTRADE.
NOW, THEREFORE, AND IN CONSIDERATION OF THE FOREGOING, THE PARTIES AGREE AS FOLLOWS:
1. General Provisions
1.1. The Services may involve leveraged transactions, requiring the Client to deposit funds to secure their obligations under this Agreement (“Security Margin”).
1.2. Direct Relationship: Unless otherwise agreed in writing, FINTIXTRADE and the Client enter into this Agreement as principal parties, and FINTIXTRADE will not accept an undisclosed or unapproved principal acting through the Client. In connection with such a principal, the Client agrees to provide FINTIXTRADE with their identity, personal information, and any other data that FINTIXTRADE requires.
1.3. Information Services: Occasionally, FINTIXTRADE may provide the Client with access to various information and content through its Website or Trading Platform. Additionally, FINTIXTRADE may provide links to third-party websites containing additional information. This information is provided "as is" and is for guidance only. The use of such information is at the Client's own risk. To the fullest extent permitted by law, FINTIXTRADE does not guarantee the accuracy, quality, or completeness of the information and shall not be liable for any action taken by the Client based on this information or any loss arising from its use or the use of third-party sites linked to FINTIXTRADE. No information provided shall be interpreted as a guarantee of trading results.
1.4. No Investment Advice: The Client acknowledges that the Services do not include the provision of investment advice or personal recommendations regarding transactions in financial instruments. Any information provided is intended solely to assist the Client in making investment decisions and does not constitute investment advice.
1.5. No Physical Delivery of Underlying Instruments: The Client understands that trading through the Trading Platform does not involve the physical delivery of currencies or underlying instruments, and trades are cash adjusted or closed by taking an offsetting position. Therefore, open trades will always be closed with FINTIXTRADE, and the Client’s account will be credited or debited according to the profit or loss from the trade.
1.6. Errors: Quotations provided by FINTIXTRADE, through third parties or otherwise, may contain errors. FINTIXTRADE reserves the right to correct the affected account balance following a transaction involving quotation errors. Any dispute arising from such errors will be resolved based on the fair market value of the relevant instrument at the time of the error.
1.7. Market Fluctuations: The Client understands that the foreign exchange market is subject to abrupt changes due to news events, acts of war, terrorism, pandemics, power outages, strikes, civil unrest, business trends, political developments, and other factors beyond FINTIXTRADE’s control. In such cases, FINTIXTRADE reserves the right to impose trading limits, cancel or suspend transactions, or close accounts at its sole discretion.
1.8. Index Trading: The Client acknowledges that, in the case of CFDs, FINTIXTRADE will open the market within 5 minutes following the opening of the relevant market. FINTIXTRADE reserves the right not to accept trades of such instruments during the first 5 minutes of the trading day and to cancel trades made during this period at its discretion.
1.9. Risk Disclosure: The Client understands that the Services offered include high-risk products that are not suitable for all investors. The Client accepts that under no circumstances will they be able to recover losses from FINTIXTRADE as a result of using the Services.
2. Client Instructions and Order Execution
2.1. Credit card deposits have a minimum of 300 USD. The Client may provide oral or written instructions to FINTIXTRADE to place orders. Written instructions can be given through letters, fax, the Website, or electronic means; oral instructions may be given in person or by telephone, although FINTIXTRADE may request written confirmation. Any instruction given through a means other than the Electronic Trading Platform will be transmitted to the Platform and processed as if received electronically. The Client accepts the risk of errors in instructions given by other means. Once an instruction is given, it cannot be withdrawn or amended without FINTIXTRADE’s express consent.
2.2. The Client must notify FINTIXTRADE of the identity of the persons authorized to give instructions on their behalf, providing names and signatures of such persons in writing. Any authorization may be revoked by the Client through written notice, but the revocation will only be effective after confirmation from FINTIXTRADE.
2.3. The Client is responsible for all orders and the accuracy of the information transmitted via the Internet using their name or personal code. Such transmission does not create a binding contract between FINTIXTRADE and the Client until FINTIXTRADE accepts or acts upon it.
2.4. If FINTIXTRADE does not receive instructions to settle open positions by the close of a business day, FINTIXTRADE is authorized, but not obligated, to roll over such orders to the next business day.
2.5. In the event of a rollover, the Client will be charged a fixed rollover fee on the current exposure of their account at 00:00 GMT, regardless of any interest rate differences. FINTIXTRADE shall not be liable for losses due to errors in instructions, communications transmitted via the Internet, failure to notify revocation of authority, or actions taken on instructions transmitted using the Client’s name or identification.
2.6. Withdrawal Instructions: Withdrawals via bank transfer have a minimum of 25 USD. The Client may withdraw available funds upon fulfilling the following conditions: (1) Providing the required documents to FINTIXTRADE; (2) Submitting a Withdrawal Request through the Trading Platform; and (3) Not holding open positions in the trading account.
2.7. FINTIXTRADE will process withdrawals within 120 working hours after fulfilling the conditions and approval by the Back Office Department. Transfer times may vary depending on the account type, issuing bank, intermediaries, and receiving bank. FINTIXTRADE is not responsible for delays caused by third parties or incorrect banking information provided by the Client.
2.8. FINTIXTRADE reserves the right to adjust any assigned trading benefits in the event of a withdrawal by the Client.
2.9. The Client accepts that withdrawals may have additional third-party fees. The Client is responsible for paying any bank fees when withdrawing funds. FINTIXTRADE does not charge withdrawal fees. If the funds are converted to another currency, exchange fees may apply.
2.10. If a withdrawal request does not meet the established conditions, it will be canceled within 30 days, and the Client may resubmit the request subject to the general withdrawal terms.
2.11. The Client acknowledges that anti-money laundering regulations prohibit the transfer of funds to third parties who are not the account holders. FINTIXTRADE may require additional documentation regarding the source of funds as required by applicable law.
2.12. The Client agrees that costs, fees, commissions, leverage limits, and trading conditions are detailed on the Website and the Trading Platform and that FINTIXTRADE may review them periodically.
2.13. If the Client has open positions on the ex-dividend day, FINTIXTRADE reserves the right to close such positions at the last price of the previous day and open the equivalent volume at the first available price. FINTIXTRADE reserves the right to adjust any unjustified gains generated by ex-dividend activities.
2.14. Orders: Stop Loss, Take Profit, Buy Limit, Buy Stop, Sell Limit, and Sell Stop orders are executed at the price declared by the Client upon the first available price touch. FINTIXTRADE reserves the right not to execute or modify the order price in case of technical failures or errors in the Trading Platform’s quotes.
3. Client Declarations
The Client declares that:
3.1. They have read, understood, and accept the terms and conditions of this Agreement.
3.2. They understand the risks associated with foreign exchange trading and can afford to lose more than the initial margin.
3.3. They have no legal disability preventing them from performing under this Agreement or any related contract.
3.4. They have obtained all necessary consents and have the authority to enter into this Agreement, and if they are an entity, they have the proper authority according to their organizational structure.
3.5. They are aware that for orders executed with FINTIXTRADE, it acts as an Agent and not as Principal on behalf of the Client.
3.6. All funds remitted as Security Margin are free of any liens, charges, or encumbrances.
3.7. They comply with all applicable laws, including tax requirements and exchange controls.
3.8. The information provided to FINTIXTRADE is complete, clear, and accurate.
3.9. They accept that the foreign exchange market is unregulated, and they will not benefit from any statutory compensation scheme regarding the Services.
4. Margin Requirements
4.1. The Client shall remit to FINTIXTRADE the funds necessary to cover the Security Margin and any negative account balance. FINTIXTRADE is not obligated to verify that margin requirements have been met before executing an order, and the Client’s payment obligations are not reduced by any failure by FINTIXTRADE to enforce margin requirements.
4.2. FINTIXTRADE may use funds received from the Client to meet obligations to third parties and is not required to account for any resulting income to the Client.
4.3. The Client must make any necessary payments under a third-party contract in accordance with FINTIXTRADE's instructions to enable the performance of obligations.
4.4. FINTIXTRADE may convert Client funds to another currency as necessary to meet Client obligations.
4.5. If the Client fails to meet margin requirements or any other due amounts, FINTIXTRADE may close all open positions without notice and apply the proceeds to cover any amounts due. FINTIXTRADE reserves the right to return funds deposited by the Client at any time.
5. Spread Rates, Margin, and Leverage
5.1. FINTIXTRADE reserves the right to modify margin requirements based on the size of deposits, transaction size, market conditions, or other factors. FINTIXTRADE may offer different spread rates depending on the Client’s margin size and positions.
5.2. The Client is responsible for verifying account activity and margin requirements, which are available upon request or on the FINTIXTRADE website.
5.3. The size of one standard lot is the specified unit for each Financial Instrument traded on the Electronic Trading Platform. The Company may change Contract Specifications at any time. The Client must check the full specification of the Instrument before placing any order. Leverage rates are assigned upon account opening and can vary from 1:2 to 1:200 depending on account type and Company discretion. The Client may request lower leverage by contacting the Company.
5.4. The Company may change the Client’s account leverage at its discretion, temporarily or permanently, through website publication or written notice.
5.5. In the absence of trading activity for at least three months, the Company reserves the right to charge an administrative fee to maintain the account, provided funds are available. The fee is detailed in the Trading Conditions on the website. If the account has fewer funds and is inactive for three months, a lower amount may be charged, and the account may be closed.
5.6. If there is no trading activity for the specified period on the website, the Company reserves the right to apply a credit-out rule and remove any available trading credit.
6. Right of Lien, Retention, and Set-Off
6.1. FINTIXTRADE shall have the right at any time to combine or consolidate separate Client accounts, offset balances between accounts, or offset each balance individually. For any claims arising from the Services, FINTIXTRADE shall have a right of lien, pledge, and retention on all assets or guarantees in the Client’s name deposited with FINTIXTRADE.
7. Default
7.1. Without notice, FINTIXTRADE may close positions or accounts upon the occurrence of any of the following events (each constituting an “Event of Default”):
- The Client fails to make a payment due under this Agreement.
- The Client breaches any provision of this Agreement.
- The Client maintains parallel accounts to arbitrage FINTIXTRADE promotions or policies.
- The Client dies, is declared absent, or loses mental capacity.
- A bankruptcy petition or insolvency proceedings are initiated against the Client.
- The Client performs a credit card chargeback.
- A regulatory authority requests the closure of positions.
- FINTIXTRADE deems it necessary for its own protection.
- Open positions exceed the required Security Margin.
- Abusive, unethical, or erroneous trading practices.
- Any other breach of this Agreement.
7.2. If an Event of Default occurs, FINTIXTRADE may, without notice, take necessary actions, including closing trades, canceling orders, suspending accounts, or restricting access to the Trading Platform.
8. Force Majeure
8.1. Acts Beyond Our Control: FINTIXTRADE is not responsible for losses resulting from acts of God, pandemics, power outages, labor disputes, telecommunications failures, or any other causes beyond its control. In such cases, FINTIXTRADE reserves the right to cancel or suspend its services without liability.
8.2. Equipment Failure: FINTIXTRADE is not responsible for equipment or software failures, whether owned by FINTIXTRADE or third parties, that prevent the operation of the Services or execution of orders.
9. Recording of Conversations
9.1. The Client agrees that FINTIXTRADE may record all telephone conversations between the Parties, and these recordings may be used as evidence in disputes under this Agreement.
10. Amendments
10.1. FINTIXTRADE reserves the right to modify its Trading Platform, costs, fees, trading conditions, and any guide or policy included on the Website or in this Agreement at any time. Continued use of the Services by the Client will be deemed acceptance of such changes.
11. Termination
11.1. Termination by Notice: Either Party may terminate this Agreement with at least seven days' written notice.
11.2. FINTIXTRADE may terminate this Agreement immediately in the event of an Event of Default or if required by a regulatory authority, among other specified reasons.
11.3. The Client must close any open positions before the termination date. If not, FINTIXTRADE will proceed to close the positions.
12. Jurisdiction
12.1. This Agreement shall be interpreted in accordance with the laws of the Republic of the Marshall Islands. The Parties submit to the exclusive jurisdiction of the Marshall Islands courts for any dispute.
FINTIXTRADE is operated by Veetta Fx Global Limited, registered under the laws of the Republic of the Marshall Islands with registration number 112793.
APPENDIX B Declaration of Beneficial Owner
The Client declares:
That the Client is the sole beneficial owner of the funds deposited with FINTIXTRADE, OR
That the beneficial owner of the funds deposited with FINTIXTRADE is:
(If an individual)
First Name: __________________________________________
Last Name: ___________________________________________
Date of Birth: _________________________________________
Nationality: ___________________________________________
Full Address: __________________________________________
(If a company)
Company Name: _______________________________________
Legal Form: ___________________________________________
Country: _____________________________________________
Date of Incorporation: ___________________________________
Registered Address: ____________________________________
The Client is obligated to promptly communicate any changes regarding the beneficial owner(s). The Client has been informed that intentionally completing this form with erroneous information constitutes the creation of a false document.
CLIENT NAME:
PLACE & DATE:
SIGNATURE: