FINTIXTRADE VEETA FX GLOBAL LTD
A. Introduction
FINTIXTRADE FX Global LTD values its clients' privacy and is committed to protecting their personal data. This policy outlines how we collect, use, and safeguard our clients' personal information.
B. Information We Collect
We collect personal information in two main areas:
- Website and communications: This includes data such as name, address, email, phone number, and financial details that clients provide when using our website or interacting with us.
- Trading platforms: Additional information such as trading history, financial experience, and platform usage data is collected.
C. Use of Personal Information
We use personal data to:
- Provide the requested services, such as access to demo accounts and financial products.
- Comply with legal and regulatory obligations.
- Improve and develop our services.
- Send administrative and marketing communications, provided the client does not object.
D. Sharing Personal Information
We may share personal information with:
- External service providers acting on our behalf.
- Regulatory authorities, when required by law.
- Affiliates within our organization, always in compliance with privacy regulations.
E. Information Security
We implement strict security measures to protect our clients' personal data. However, information transmitted over the internet is not entirely secure, so we always recommend that clients exercise caution.
F. Information Storage
We may transfer and store data outside the British Virgin Islands, ensuring that adequate protection measures are in place.
G. Data Retention
We retain personal data for as long as the client maintains an account with us and for a period of five years after the account is closed.
H. Client Rights Regarding Their Data
Clients have the right to access, correct, or request the deletion of their personal data. They may also object to its use for certain purposes or request the transfer of their data to third parties.
I. Use of Cookies
We use cookies to enhance the user experience on our website and to personalize services. Clients can adjust their cookie preferences in their browser settings.
J. Links to Third-Party Websites
Our website may contain links to other sites. We are not responsible for the privacy policies of third parties.
K. Policy Changes
Any changes to our privacy policy will be communicated via our website.
Account Deletion Request
If you wish to request the deletion of your account and the removal of your personal data from our platform, you can do so by sending a formal request to the email soportelatam@fintixtrade.com with the subject "Account Deletion", including the following information:
- Full name
- Registered email address
- Reason for the request (optional)
Once we receive your request, our support team will confirm receipt and proceed with the deletion process in accordance with our terms and privacy policies. Please note that once your account is deleted, it will not be possible to recover any information, trading history, or previous access.
Delete AccountL. Contact
For inquiries or comments about our Privacy Policy, you can contact us at customerservice@fintixtrade.com.